Privacy Policy

Zenoves LLC Privacy Policy

Effective Date: December 7, 2025

Zenoves LLC ("Zenoves", "we", "our", or "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our Shopify-powered website, https://www.zenoves.com, in accordance with Shopify’s platform requirements and applicable laws of the State of Maryland.

Scope of This Policy
Personal Information
Information We Collect
Purposes for Collection and Processing
Disclosure of Personal Information
Cookies, Tracking Technologies, and Analytics
Your Privacy Choices and Rights
External Links and Third-Party Services
User-Generated Content
Data Security
Children’s Privacy
Changes to This Policy
Contact Us
Maryland Privacy Rights

1. Scope of This Policy

This Privacy Policy applies to all visitors, customers, and users of Zenoves.com and any services provided through our Shopify store. By accessing or using our website, you agree to the collection and use of information as described in this policy.

2. Personal Information

“Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual. This may include your name, email address, billing and shipping address, phone number, payment details, and other related data.

3. Information We Collect

When you visit or interact with our Shopify store, we may collect the following categories of information:

Account and Order Information
Name, email address, phone number, billing and shipping addresses, and order details.

Payment Information
Payment data is processed securely by Shopify and its authorized payment gateways. Zenoves does not store full credit or debit card numbers.

Technical and Usage Information
IP address, browser type, device information, operating system, pages viewed, and interaction data.

Communications
Information you provide when contacting us, submitting inquiries, reviews, or customer support requests.

4. Purposes for Collection and Processing

We use personal information to:

Process, fulfill, and deliver orders.
Communicate with you regarding purchases, returns, or support requests.
Operate, improve, and optimize our Shopify store.
Send marketing communications, newsletters, or promotional offers (where legally permitted and with your consent).
Prevent fraud and enhance security.
Comply with legal and regulatory obligations.

5. Disclosure of Personal Information

We may share your personal information with:

Shopify Inc., which provides the e-commerce platform that powers our store.
Service providers that support payment processing, order fulfillment, shipping, analytics, and marketing.
Legal or regulatory authorities when required by law or to protect our legal rights.
Third parties in connection with a business transfer, merger, or sale of assets.

We do not sell your personal information.

6. Cookies, Tracking Technologies, and Analytics

Zenoves and Shopify use cookies, pixels, and similar technologies to:

Enable core website functionality.
Remember user preferences and improve user experience.
Analyze traffic, performance, and customer behavior.
Support advertising and remarketing campaigns.

You can manage or disable cookies through your browser settings. Some features of the website may not function properly without cookies. Third-party services used by Shopify may also place cookies in accordance with their own privacy policies.

7. Your Privacy Choices and Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to inaccurate information.
Opt out of marketing emails at any time by using the unsubscribe link.
Request deletion or restriction of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us using the details provided below.

8. External Links and Third-Party Services

Our website may contain links to third-party websites, applications, or services. Zenoves is not responsible for the privacy practices or content of third parties. We recommend reviewing their privacy policies before providing personal information.

9. User-Generated Content

Any reviews, comments, photos, or other content you submit to our website may be publicly visible. Please do not include sensitive personal information. By submitting content, you grant Zenoves a non-exclusive, royalty-free license to use, display, and distribute such content.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

11. Children’s Privacy

Our Shopify store is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is identified, it will be promptly deleted.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.